Privacy Policy

1. INTRODUCTION

AUREXA 9 Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

 

2. INFORMATION WE COLLECT

Personal Information:

• Name, email address, phone number, company name

• Professional information and job title

• Communication preferences

Technical Information:

• IP address, browser type, device information

• Cookies and usage data

• Website analytics

Business Information:

• Project requirements and specifications

• Data provided for AI services

• Feedback and communications

 

3. HOW WE USE YOUR INFORMATION

We might use collected information to:

• Provide and deliver our AI services

• Communicate with you about projects and services

• Improve our website and services

• Comply with legal obligations

• Send marketing communications (with your consent)

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4. LEGAL BASIS FOR PROCESSING

We process your data based on:

• Consent: When you provide explicit consent

• Contract: To fulfil our contractual obligations

• Legitimate Interest: To operate and improve our business

• Legal Obligation: To comply with applicable laws

 

5. HOW WE SHARE YOUR INFORMATION

We may share your information with:

• Service providers and subcontractors (under confidentiality agreements)

• Professional advisers (lawyers, accountants)

• Law enforcement or regulatory authorities when required by law

• We do not sell your personal information to third parties.

 

6. DATA RETENTION

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, typically:

• Client data: Duration of engagement plus 7 years

• Marketing data: Until you withdraw consent

• Website analytics: 26 months

 

7. COOKIES

We use cookies to enhance your experience. You can control cookies through your browser settings. Essential cookies are necessary for website functionality.

 

8. YOUR RIGHTS

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Object to processing

• Data portability

• Withdraw consent at any time

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To exercise these rights, contact us at info@aurex9.com.

 

9. DATA SECURITY

We implement appropriate technical and organisational measures to protect your data, including encryption, access controls, and secure data storage. However, no method of transmission over the internet is 100% secure.

 

10. INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and processed in countries outside Hong Kong. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions.

 

11. CHILDREN'S PRIVACY

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

 

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

 

13. CHANGES TO PRIVACY POLICY

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.

 

14. JURISDICTION-SPECIFIC INFORMATION

Hong Kong: We comply with the Personal Data (Privacy) Ordinance (PDPO).

EU/EEA: We comply with the General Data Protection Regulation (GDPR).

California: We comply with the California Consumer Privacy Act (CCPA).

 

15. CONTACT US

For privacy-related questions or to exercise your rights:

Data Protection Officer
AUREXA 9 Limited
Email: management@aurexa9.com
Website: www.aurexa9.com

 

16. CONSENT

By using our website or services, you consent to this Privacy Policy.